Compliance

Sustainable success through compliant practices

Contact

We are the central hub for goods and freight traffic, which comes with great responsibility. Not only do we prioritize safe, efficient, and sustainable operations, but we also commit to honest and compliant conduct.

For us, compliance is more than an obligation—it is an integral part of our corporate culture. We rely on clear rules, fair business practices, and have zero tolerance for corruption or fraud.

Our values and Code of Conduct guide us in everything we do—within our team as well as in collaboration with customers and partners. Every individual contributes to upholding our high standards. We emphasize open communication to ensure that violations can be reported confidentially and that integrity always comes first.

Code of Conduct

Human Rights at duisport

Our foremost goal is to respect, protect, and uphold the rights of all individuals.

In our daily operations, we prioritize fair working conditions and social standards. We are committed to human rights throughout our entire supply chain and actively monitor for any indications of violations.

We support and adhere to international human rights frameworks, including:

  • The Universal Declaration of Human Rights (1948)

  • The European Convention on Human Rights (ECHR) (1950)

  • The International Covenant on Civil and Political Rights (ICCPR) and the International Covenant on Economic, Social and Cultural Rights (ICESCR) (1966)

  • The Convention on the Rights of Persons with Disabilities (UN CRPD) (2006)

  • The UN Guiding Principles on Business and Human Rights (2011)

  • Other core human rights treaties developed under the United Nations (UN) framework

  • The core labor standards of the International Labour Organization (ILO), including the right to a safe and healthy working environment.

Statement of Principles (PDF)

Business Partners & Suppliers

The Port of Duisburg is managed according to strict rules for responsible conduct.

Therefore, our suppliers and their partners must comply with all relevant laws and regulations—both in Germany and worldwide. To ensure this, we have established clear guidelines outlined in a dedicated Supplier Code of Conduct. These rules define the expectations for collaboration with us.

We are committed to continuously improving our operations, and we ask our suppliers to support us in this effort. Our Code of Conduct is based on German laws and international agreements.

Supplier Code of Conduct (PDF)

Notices & Reports

Any misconduct by employees, business partners, or other individuals can harm the company. This applies both to our own operations and to our supply chain. Therefore, it is essential to speak openly about issues. All employees, business partners, and affected individuals are encouraged to report any observed wrongdoing. Of particular importance are violations of laws or European Union regulations. Additionally, employees, business partners, and others can report human rights or environmental concerns related to our company or supply chain.

These reports help us identify problems early, prevent or resolve them, and secure our long-term success.

The duisport Group ensures that employees who report concerns in good faith will not face any disadvantages. However, this protection does not apply if reports contain intentionally false or misleading information or are abused. All reports are handled confidentially and may be submitted anonymously. This also applies to reports from individuals outside the company.

The following contacts are available in both German and English:

  • External Compliance Advisor Attorney Dr. Matthias Brockhaus +49 800 5893833
    Availability: Monday to Friday, 10:00 AM to 12:00 PM and 3:00 PM to 7:00 PM (CET) — excluding German public holidays.
  • Compliance Officer of the duisport Group Attorney Christian Negele compliance@duisport.de

Procedure for Handling Reports:

1. Receipt of Complaint or Report

  • The matter is documented.
  • Information is gathered, and any open questions are clarified.
  • Acknowledgment of receipt is provided within 7 days.

2. Review and Assessment of the Matter

  • The case is examined and legally evaluated.
  • Measures and solutions are developed and documented.

3. Outcome & Closure

  • The outcome or solution is reviewed and communicated to the reporter within 3 months.
Procedural Rules (PDF)

Contact

If you have any questions, please feel free to contact our Compliance Department at any time.

Christian Negele
Leiter Human Resources, Compliance & External Affairs

christian.negele@duisport.de

Sabine Traenka
Governance und Compliance Managerin

sabine.traenka@duisport.de

Katja von Loringhoven
Rechtsanwältin, Stv. Abteilungsleitung Compliance und Menschenrechtsbeauftragte

katja.vonloringhoven@duisport.de